Your privacy matters to us
We protect your personal information and value your trust
Introduction and scope
This Privacy Policy explains how lyntheravon collects, uses, and safeguards your personal information when you use our services in Australia.
By accessing our website and engaging our consultations, you agree to the practices outlined in this policy, updated October 21, 2025.
Personal information we collect
We collect information you provide, such as name, contact details, and any goals you choose to share during consultations.
Direct information you provide
- • Your full name when making an inquiry
- • Contact details such as email, phone, or address
- • Any written communications you share
- • Information exchanged during consultations
- • Your preferences regarding future sessions
Automatic data collection
- • Website usage data, including pages viewed
- • Device type and browser information
- • IP address and location approximations
- • Cookies to improve experience
- • Preferences saved for site use
How we use your data
We use collected information to manage your requests, provide tailored support, and maintain secure communications.
- • Responding to your consultations
- • Improving our service delivery
- • Ensuring website security
- • Communicating about your sessions
- • Customising future responses
- • Internal analysis for quality
- • Legal compliance in Australia
Our commitment: Your information stays private. All staff follow strict confidentiality guidelines and Australian privacy laws.
How information is shared
lyntheravon does not sell or share your data with outside parties except as required by law or service providers supporting our operations.
Service providers
We may use third-party vendors to facilitate website functions. All are bound by data protection contracts.
Legal disclosures
We release information only as required to comply with Australian law, court orders, or government requests.
Anonymous statistics
Data may be aggregated for internal use with no identifying information attached.
Your privacy rights
You have rights to access, correct, or delete your information, and may withdraw consent or restrict its use for marketing.
- • You may request a copy of your data
- • You can ask to correct information
- • Request deletion of certain details
- • Request transfer of your data
- • Object to data processing uses
- • Request restricted data use
Contact us directly to exercise your privacy rights or for assistance with your information.
Information security
Data is stored safely using secure systems, and access is limited to authorised personnel only.
Technical measures
- • Firewall protection of all systems
- • Encrypted storage and transfers
- • Access controls for team members
- • Regular security reviews and audits
Organisational procedures
- • Privacy training for all staff
- • Annual review of privacy policies
- • Appointing a privacy compliance officer
- • Strict procedures for data deletion
How long we keep data
We retain personal data only as long as needed to deliver services, manage records, and meet legal requirements.
- • Information linked to your account and access
- • Session records and follow-up notes
- • Email and phone conversation records
- • Payment and invoicing records
- • Consent for newsletters or updates
You may request deletion of data outside legal record keeping needs.
Transferring data overseas
When required, your data is secured and transferred according to Australian and international privacy guidelines.
- • Data transferred only with legal safeguards
- • Encryption of data sent overseas
- • Due diligence of international providers
- • Written contracts with security clauses
Cookies and similar technology
Cookies help improve your web experience and save site preferences. You can control cookies through your browser settings.
Types of cookies used
- • Required for core site operation
- • Monitor anonymous usage patterns
- • Remember user settings and preferences
- • Enable features like chat or contact forms
Control cookies via browser or by contacting our team anytime.
Changes to this policy
We may update this policy to reflect law or service changes and will note the new revision date. Reviewed October 21, 2025.
- • Notification on our homepage
- • Update email to subscribers
- • Pop-up notice for returning users
- • Social media update if appropriate
Review this page for periodic updates. Continued use after changes implies acceptance.
Contact about privacy
Send questions or requests to our privacy manager below.
lyntheravon
125 Stirling Street, Perth, WA 6000 Australia
Phone: +61.2.5066.5721
Email: content@lyntheravon.com
Policy updated on October 21, 2025
Effective as of October 21, 2025